ImageAide - The right personal image for you and your companyPersonal Image - A discussion about creating and maintaining the right personal image for yourself and your company.

Branding

It’s funny to see people and companies trying to make themselves special, to “brand” themselves. In my experience, sometimes it works, sometimes it doesn’t. However, 100% of the time, the “brand” depends on real facts about them, as well as…

More about Voice

After reading Tim’s entry on call centres here, http://www.callcenterscript.com/2006/01/call_center_agents_you_are_on.html,  I feel compelled to write further about voice – since we do spend time on the phone with those we cannot meet locally. * accent: some accent are considered exotic, and…