ImageAide - The right personal image for you and your companyPersonal Image - A discussion about creating and maintaining the right personal image for yourself and your company.

More about Voice

After reading Tim’s entry on call centres here, http://www.callcenterscript.com/2006/01/call_center_agents_you_are_on.html,  I feel compelled to write further about voice – since we do spend time on the phone with those we cannot meet locally. * accent: some accent are considered exotic, and…

Eye Contact

Making eye contact is important in establishing a good image. In North America, not making eye contact is considered rude. And if one is caught avoiding eye contact, the message of the person is sneaky, hiding something, or for some…