I had a haircut, this time from a hairstylist I have only gone to once in the past (last year, to be exact), but decided to give him a try again. I am not a loyal customer.
I hadn't gone back to the hairstylist I've visited in the summer for 2 reasons:
- he talked to his apprentice about the apprentice' complaint of a friend, hence not really focused on cutting my hair. I felt that his attention was at least 50% not on my hair. This is the lack of customer service.
- I had wanted the same haircut as the one he has given me previously. This particular haircut, because his attention was off, was not as good as the previous one. I know that a haircut cannot be 100% duplicated, but still, the quality of the haircut was disappointing compared to the last one. I also didn't like the fact that he was taking bites of his lunch while he cut my hair.
So, I went to this other hairstylist. There were several comments he made while discussing my haircut with me that I liked -
- he took into account of my facial shape
- he took into account of my hair texture and thickness
- he took into account the shape of my shoulders, and how the haircut would affect them
- he took note of what he liked and disliked about the picture of a haircut that I liked on me that I took months ago
So, in a nutshell, a hairstylist should not only be concerned about the style of the hair, but taking into account of your physical features, your hair texture and thickness, and of course, even your profession. A good hairstylist is an artist - making your hair work for you - enhancing your best features.
I often have to impart advice to my customers about their hair because their hairstylists are not doing a good job letting them know what flatter them and what do not. Perhaps their hairstylists are not trained to do so. In my experience, I get what I pay for. Perhaps it's because the good hairstylists know what they are worth - for the knowledge they are able to impart onto me.
A good haircut is worth the higher price.
